Personal Data and General Confidentiality Agreement

IVHOVT LIMITED (Unicorn Domain Services) Privacy Policy

At IVHOVT LIMITED, operating as “Unicorn Domain Services” (“Unicorn”), we value the privacy and personal data of our customers (“you” or “customer”). This Privacy Policy is prepared in accordance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (“UK GDPR”).

Personal Data We Collect and How We Collect It

To provide our services, we collect the following personal data from you:

• Name and surname

• Company name (if applicable)

• Address

• Phone numbers

• Email address

• Billing information

• Identification number (only when legally required)

• Access and traffic data

• Email correspondence

• Call center recordings

• Communications and interactions via our social media accounts

We collect this data when you provide it verbally, physically, electronically, or automatically through your use of our services.

How We Use Your Personal Data

Your personal data is processed for the following purposes:

• Providing and managing our products and services, including pre- and post-sale processes

• Planning and delivering technical support and maintenance services

• Keeping financial and accounting records

• Responding to customer requests and inquiries

• Verifying identity and ensuring security

• Complying with legal obligations

• Responding to requests from authorized public authorities

• Sending marketing communications and newsletters if you have given your consent

Sharing Your Personal Data

We do not sell or rent your personal data. We share your data only under the following circumstances:

• Payment processing: We share transaction data such as name, invoice number, amount, and payment date with PayTR Payment and Electronic Money Institution Inc. for payment collection and refund purposes. Your credit card details are never stored on our systems.

• Accounting and tax purposes: We may share necessary personal and billing information with our accounting firm to prepare tax declarations and approve invoices.

• Legal requirements: We may disclose personal data to UK law enforcement agencies (e.g., the Metropolitan Police), courts, HM Revenue & Customs (HMRC), or other public authorities when required by law.

Your Rights under UK GDPR

Under UK GDPR, you have the right to:

• Know whether your personal data is being processed

• Request access to your personal data

• Request correction or deletion of inaccurate or incomplete data

• Object to or restrict processing of your data

• Request portability of your data

• Lodge a complaint with the Information Commissioner’s Office (ICO)

How to Contact Us

To exercise your rights or for any questions related to your personal data, please contact us at:

IVHOVT LIMITED (Unicorn Domain Services)
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: [email protected]
Website: unicorndomain.net

We will respond to your requests within 30 days.